Giving at ConneXion

General FAQ

I want to give, but I don’t have a credit card or don’t want to give via credit card. What are my other options?

You have several options: in person (you can give by cash or cheque), bank account auto withdrawal (contact us and we’ll send you a form and help you get set up), or you can mail your cheque (payable to Rexdale Alliance Church) to:
ConneXion Rexdale
2459 Islington Ave.
Toronto, ON
M9W 3X9

Can I give with a debit card?

Yes, you can give through auto bank withdrawal. Contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. to get started. FAQ

Is it safe to give online?

All financial information is encrypted and stored by’s banking partner to PCI DSS Level 1 compliant standards. PCI DSS Level 1 compliance is a set of rules stated by credit card companies and audited by an independent third party. It is the highest possible rating one can get in the electronic payment processing industry. Additionally, all transmission to their banking partner and on’s site is via an encrypted 256-bit HTTPS SSL connection.

Do I have to create an account to give?

No! You can absolutely donate, register, or pay without signing up for a account except for when using text-to-give or the mobile app where having an account is required. We wanted to make that process easy and pain-free. However, if you’d like to make giving as easy as possible and have the opportunity to take advantage of all the features, you’ll have to create an account.

The below features become available to you with an account:

  • Securely store your payment method (so you don’t have to type it out each time)
  • Setup or cancel a recurring donation
  • See your giving history
  • Manage your account yourself 24/7
What types of bank accounts can I give from?

You can give online, by text or using the app from your MasterCard, Visa, or American Express. Please note that debit (Interac) and Visa Debit cards are not accepted at this time.

Are there any fees involved with giving online?

Not to you. You will not pay any fees with an online contribution, but you will be given an option to cover the fees charged to us in addition to your offering.

Can I make a one-time contribution?

Yes. The system allows you the option of either making a one-time contribution or setting up a recurring contribution.

Can I change my personal information or the amount or frequency of my contribution once I have set it up?

Yes. You can change or cancel your contribution at any time before the date of your next contribution. Simply log in to the system using your user name and password and make the necessary changes in the system.

For recurring contributions, you can schedule the contributions to charge your credit card on the date(s) specified by you. Your recurring giving options are:

  • Every week
  • Every 2 weeks
  • Every month
  • 1st and 15th of each month
Can I review my giving history online?

Yes if you have created an account. The site will allow you to view the complete history of your contributions, given either online or otherwise.

Will I still receive regular contribution statements from the church?

Yes. The church will continue to send year-end contribution statements to your address on file for tax purposes.

Can I designate my contribution to a particular cause?

Our regular designated options are Offerings and General Advance Fund. On special occasions, we might add a specific designated offering as an additional option.

How will I know that I’ve set up my contribution correctly?

After submitting your contribution, you will receive an e-mail verifying your contribution.

I’d like to make a refund. How long does it take to receive my refund?

Refunds will take 7–10 business days to be deposited into your bank account after a refund has been issued.

For any other questions, concerns or comments about giving, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.. You will receive a response from our staff as soon as possible.